We respond to your Google Business Profile reviews for you — professionally, promptly, and in your own voice. Every review. Every time.
Google uses your review activity as a signal when deciding where to show your business in local search results. Responding consistently isn't just good manners — it's good business.
Google explicitly recommends responding to reviews as a way to improve your Business Profile's performance. Businesses that engage consistently appear more prominently in local search and Maps.
When you reply to a review — especially a negative one — the real audience isn't the person who left it. It's every prospective customer who reads that exchange and decides whether to trust you.
A profile full of unanswered reviews signals that no one is home. Customers notice. Consistent, thoughtful responses signal a business that is engaged, accountable, and worth choosing.
57% of businesses never reply to a single review. That gap is your opportunity — and it's what Replied closes for you, automatically, without adding anything to your to-do list.
We do the research, we write the replies, and you approve before anything goes live. Your name on every response. Your voice throughout.
We research your website, your existing reviews, and your social presence to understand your voice, your team, and what your customers value most about you.
For every unanswered review, we craft a specific, on-brand response — varied in tone and opening, personalised to each reviewer, and signed with your name.
You review each reply before it goes live. Nothing is posted without your sign-off. You stay in control without doing the work.
Replied is designed for owner-operated businesses and small teams who know they should be responding to reviews but never quite find the time — or the right words.
If your customers can find you on Google and leave a review — Replied is for you.
No tiers, no add-ons, no surprises. Just consistent, professional responses to every Google review your business receives.
Most review platforms give you AI-assisted drafts you still have to write. Replied handles the whole thing — research, writing, quality review — so you don't have to.
We handle the full workflow. You don't log in to another platform, learn another interface, or carve out time you don't have.
We learn your voice from your existing reviews and online presence. Replies sound like you — not like a template that could belong to anyone.
No cherry-picking the easy ones. No leaving negative reviews to fester. Consistent engagement across your entire profile.
You approve every reply before it's posted. Nothing goes live without your sign-off. You remain the voice of your business — we just do the drafting.
Specific to the reviewer. Signed by the owner. Sounds nothing like a template.
Always so lovely coming here. Emma put me completely at ease — I have terrible anxiety about dental visits but she was so patient and gentle. Couldn't recommend highly enough.
Response from the owner · AI-generated sample
Really glad Emma could put you at ease, Sophie. We know a dental visit isn't always the highlight of the week, so it means a lot to hear you left feeling looked after. We'll pass that on to her. See you at your next check-up. — Dr. Michael, Coogee Family Dental
We start with a free review of your current Google profile — no obligation, no pitch. Just an honest look at where you stand and what consistent responses could do for you.
Based in Sydney, serving local businesses across Australia.